Refund policy



We do not offer returns or exchanges, except in the rare case of a damaged or defective product.

  • Our detailed size chart on each product page can able you to make a purchase of the appropriate size.
  • Any outfits purchased during sale , discounts, brought with a coupon code are non-refundable,non-exchangeable.
  • Exchange / return not accepted if customer doesn’t like the material or colour of the dress, we suggest the customer to read product description and have a look at all the pictures before ordering. Slight colour variation will be there due to camera resolution and lights.

If You Receive a Damaged Item:

In case of damaged or wrong product (please share a clear photo and video as soon as you receive a package,this information will be deemed invalid if it is sent after 48 hours of delivery)

Please contact us within 1–2 days of delivery at vastraalankrutha@gmail.com with the following details:

  • Your order number

  • A clear photo of the damaged item

  • A brief description of the issue

Once we review the request and confirm eligibility, we will arrange for a replacement or a refund.

Important Notes:

  • Items must be unused and in their original packaging.

  • Color variations due to screen display will not be considered defects.

  • We reserve the right to decline any request that does not meet our return policy criteria.

Thank you for your understanding and support.